Mercedes-Benz B-Class Recalls (2014-2017)
The Mercedes-Benz B-Class has been the subject of 5 recall campaigns on record with NHTSA across the 2014 to 2017 model years. They cluster mostly around the communication, electrical system, and steering.
The Mercedes-Benz B-Class scores 76 out of 100 (grade B), a better-than-average recall record. That score reflects how serious the recalls are rather than how many. 80% involve a critical safety system, none carried a do-not-drive warning, and 0% were issued in the last three years. How the score works.
Those 5 campaigns span 4 model years of the Mercedes-Benz B-Class. The single largest affected 1,292,258 vehicles, over communication. A recall repair is free at a franchised dealer and most never expire, so an older open recall is still worth fixing. Beyond recalls, you can also see the most common B-Class problems owners report.
The full record is below, grouped first by model year and then listed in detail. Each entry gives the defect NHTSA describes, the safety risk it creates, the manufacturer's remedy, the number of vehicles in that campaign, and the dates. A recall covers a whole production run, so a campaign listed for the Mercedes-Benz B-Class may not apply to your exact vehicle, and one you have already had repaired will still appear in the history. To see what is actually open and unfixed on a specific car, check its 17-digit VIN.
Mercedes-Benz B-Class recalls by model year
Recall activity by model year. Select a year to jump to its recalls below. Older years often carry more recalls simply because defects surface over time.
Mercedes-Benz B-Class recalls by affected system
Which vehicle systems the recalls touch, using NHTSA's component groups. Select a system to see how it is recalled across every make and model.
Recalls by model year
2017 Mercedes-Benz B-Class Recalls
3 recalls affect the 2017 Mercedes-Benz B-Class, involving the steering, communication, and electrical system.
2016 Mercedes-Benz B-Class Recalls
2 recalls affect the 2016 Mercedes-Benz B-Class, involving the communication and air bags.
2015 Mercedes-Benz B-Class Recalls
3 recalls affect the 2015 Mercedes-Benz B-Class, involving the communication, air bags, and electrical system.
2014 Mercedes-Benz B-Class Recalls
3 recalls affect the 2014 Mercedes-Benz B-Class, involving the communication, air bags, and electrical system.
Every Mercedes-Benz B-Class recall in detail
Steering
- Affected years
- 2017 Mercedes-Benz B-Class
- Vehicles in this recall
- 4,992
- Reported
- Apr 1, 2021
- Owners notified
- Jul 23, 2021
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 B250e, CLA250, 2017-2018 AMG CLA45, GLA250, and AMG GLA45 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.
Risk: A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect, and as necessary, replace the steering shaft, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060001.
NHTSA campaign number 21V229000.
Communication
- Affected years
- 2017 Mercedes-Benz B-Class
- Vehicles in this recall
- 1,292,258
- Reported
- Feb 5, 2021
- Owners notified
- Mar 12, 2021
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
NHTSA campaign number 21V058000.
Communication
- Affected years
- 2014-2016 Mercedes-Benz B-Class
- Vehicles in this recall
- 24,226
- Reported
- Nov 1, 2019
- Owners notified
- Dec 23, 2019
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
NHTSA campaign number 19V787000.
Air Bags
- Affected years
- 2014-2017 Mercedes-Benz B-Class
- Vehicles in this recall
- 495,290
- Reported
- Oct 6, 2017
- Owners notified
- Dec 6, 2017
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
Risk: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
NHTSA campaign number 17V627000.
Electrical System
- Affected years
- 2014-2015 Mercedes-Benz B-Class
- Vehicles in this recall
- 2,618
- Reported
- Oct 14, 2015
- Owners notified
- Dec 2, 2015
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014-2015 B-Class Electric Drive vehicles manufactured November 21, 2013, to May 26, 2015. Due to a communication error within the electric drive system, the electric powertrain unit may shut down, temporarily immobilizing the vehicle and resulting in a loss of propulsion power.
Risk: A vehicle stall increases the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will update the electric drive system software, free of charge. The recall began on December 2, 2015. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign number 15V655000.
Common questions about Mercedes-Benz B-Class recalls
- Does the Mercedes-Benz B-Class have any recalls?
- Yes. NHTSA has 5 recall campaigns on record for the Mercedes-Benz B-Class across the 2014 to 2017 model years. The most common areas are the communication, electrical system, and steering.
- How many times has the Mercedes-Benz B-Class been recalled?
- The Mercedes-Benz B-Class has 5 recall campaigns from the 2014 to 2017 model years. A single campaign often covers several model years at once, so the number of recalls is not the same as the number of years affected.
- What is the most serious Mercedes-Benz B-Class recall?
- The most serious recall on record involves the communication, affecting 1,292,258 vehicles. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
- Which Mercedes-Benz B-Class model year has the most recalls?
- The 2014 Mercedes-Benz B-Class has the most, with 3 recall campaigns on record. Older model years often pick up more recalls over time, since defects can surface years after a car is built.
- How do I check if my Mercedes-Benz B-Class has an open recall?
- Enter your 17-digit VIN on the recall check page. It returns the recalls tied to your exact vehicle straight from NHTSA. Recall repairs are free at a franchised dealer, with no expiration on most safety recalls.
Recall data comes from NHTSA's Office of Defects Investigation. For how it is sourced and how the safety score is built, see the methodology and data sources. This page is a reference, not legal or safety advice.