Mercedes-Benz CLS Recalls (2010-2023)
The Mercedes-Benz CLS has been the subject of 33 recall campaigns on record with NHTSA across the 2010 to 2023 model years. They cluster mostly around the electrical system, communication, and air bags.
The Mercedes-Benz CLS scores 80 out of 100 (grade A), one of the cleaner recall records among the vehicles we track. That score reflects how serious the recalls are rather than how many. 67% involve a critical safety system, none carried a do-not-drive warning, and 15% were issued in the last three years. How the score works.
Those 33 campaigns span 14 model years of the Mercedes-Benz CLS. The single largest affected 1,292,258 vehicles, over communication. A recall repair is free at a franchised dealer and most never expire, so an older open recall is still worth fixing. Beyond recalls, you can also see the most common CLS problems owners report.
The full record is below, grouped first by model year and then listed in detail. Each entry gives the defect NHTSA describes, the safety risk it creates, the manufacturer's remedy, the number of vehicles in that campaign, and the dates. A recall covers a whole production run, so a campaign listed for the Mercedes-Benz CLS may not apply to your exact vehicle, and one you have already had repaired will still appear in the history. To see what is actually open and unfixed on a specific car, check its 17-digit VIN.
Mercedes-Benz CLS recalls by model year
Recall activity by model year. Select a year to jump to its recalls below. Older years often carry more recalls simply because defects surface over time.
Mercedes-Benz CLS recalls by affected system
Which vehicle systems the recalls touch, using NHTSA's component groups. Select a system to see how it is recalled across every make and model.
Recalls by model year
2023 Mercedes-Benz CLS Recalls
3 recalls affect the 2023 Mercedes-Benz CLS, involving the electrical system and fuel system.
2022 Mercedes-Benz CLS Recalls
6 recalls affect the 2022 Mercedes-Benz CLS, involving the electrical system, fuel system, and communication.
2021 Mercedes-Benz CLS Recalls
11 recalls affect the 2021 Mercedes-Benz CLS, involving the electrical system, communication, and air bags.
2020 Mercedes-Benz CLS Recalls
8 recalls affect the 2020 Mercedes-Benz CLS, involving the electrical system, communication, and back over prevention.
2019 Mercedes-Benz CLS Recalls
14 recalls affect the 2019 Mercedes-Benz CLS, involving the electrical system, communication, and seat belts.
2018 Mercedes-Benz CLS Recalls
1 recall affects the 2018 Mercedes-Benz CLS, involving the communication and electrical system.
2017 Mercedes-Benz CLS Recalls
1 recall affects the 2017 Mercedes-Benz CLS, involving the communication and electrical system.
2016 Mercedes-Benz CLS Recalls
1 recall affects the 2016 Mercedes-Benz CLS, involving the communication.
2015 Mercedes-Benz CLS Recalls
4 recalls affect the 2015 Mercedes-Benz CLS, involving the communication, engine and engine cooling, and exterior lighting.
2014 Mercedes-Benz CLS Recalls
4 recalls affect the 2014 Mercedes-Benz CLS, involving the communication, air bags, and electrical system.
2013 Mercedes-Benz CLS Recalls
3 recalls affect the 2013 Mercedes-Benz CLS, involving the communication, exterior lighting, and structure.
2012 Mercedes-Benz CLS Recalls
3 recalls affect the 2012 Mercedes-Benz CLS, involving the air bags, electrical system, and exterior lighting.
2011 Mercedes-Benz CLS Recalls
3 recalls affect the 2011 Mercedes-Benz CLS, involving the visibility.
2010 Mercedes-Benz CLS Recalls
3 recalls affect the 2010 Mercedes-Benz CLS, involving the visibility.
Every Mercedes-Benz CLS recall in detail
Select any recall to read the full defect, risk, and remedy text. Do Not Drive and Park Outside warnings stay visible without opening anything.
Visibility
- Affected years
- 2010-2011 Mercedes-Benz CLS
- Vehicles in this recall
- 33,456
- Reported
- Nov 19, 2024
- Owners notified
- Jan 10, 2025
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Risk: A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
NHTSA campaign number 24V874000.
Electrical System
- Affected years
- 2019-2021 Mercedes-Benz CLS
- Vehicles in this recall
- 22,422
- Reported
- Jun 14, 2024
- Owners notified
- Nov 15, 2024
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLS 53 4MATIC, 2019-2023 E 53 4MATIC Cabriolet, E 53 4MATIC Coupe, E 53 4MATIC Sedan, 2021-2024 GT 43 4MATIC, and 2019-2025 GT 53 4MATIC vehicles. The transmission wiring harness connection might not have been correctly wired during a prior recall repair, and during production. which can expose the electrical connector to corrosion, and result in an electrical short-circuit.
Risk: An electrical short circuit can increase the risk of a fire.
Remedy: Dealers will replace the two-part wiring harness and connector, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 9, 2024. A second notice will be sent once the final remedy is available. Owners may contact MBUSA customer service at 1-877-496-3691. MBUSA's number for this recall is 2024100002/3. This recall supersedes recall 22V-533. Vehicles repaired under the prior recall will still need to have the new remedy performed.
NHTSA campaign number 24V445000.
Electrical System
- Affected years
- 2021-2023 Mercedes-Benz CLS
- Vehicles in this recall
- 12,191
- Reported
- Feb 9, 2024
- Owners notified
- Mar 22, 2024
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 CLS450, E450, E450 All-Terrain, AMG E53, AMG GT43, AMG GT53, and 2021 AMG CLS53 vehicles. The 48-volt ground cable connection located in the engine compartment may not be tightened properly and may result in the ground cable overheating.
Risk: An overheated ground cable increases the risk of a fire.
Remedy: Dealers will inspect the 48-volt ground cable connection and repair it as necessary, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024MMNNNN.
NHTSA campaign number 24V100000.
Electrical System
- Affected years
- 2023 Mercedes-Benz CLS
- Vehicles in this recall
- 880
- Reported
- Aug 11, 2023
- Owners notified
- Sep 8, 2023
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 E450, E350, AMG E63 S, AMG E53, CLS450, AMG GT53, and AMG GT43 vehicles. Due to a software error, the exit warning system audio and visual warnings may fail to alert occupants about approaching vehicles.
Risk: Failure to alert occupants of an approaching vehicle can increase the risk of a crash or injury.
Remedy: Dealers will update the exit warning system software, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023080005.
NHTSA campaign number 23V574000.
Fuel System
- Affected years
- 2022-2023 Mercedes-Benz CLS
- Vehicles in this recall
- 143,551
- Reported
- Jun 26, 2023
- Owners notified
- Sep 29, 2023
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
Risk: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.
NHTSA campaign number 23V445000.
Visibility
- Affected years
- 2010-2011 Mercedes-Benz CLS
- Vehicles in this recall
- 131,653
- Reported
- Dec 23, 2022
- Owners notified
- Feb 3, 2023
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Risk: A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
NHTSA campaign number 22V954000.
Electrical System
- Affected years
- 2019-2022 Mercedes-Benz CLS
- Vehicles in this recall
- 19,968
- Reported
- Sep 30, 2022
- Owners notified
- Jan 20, 2023
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2022 CLS450 Coupe and AMG E53, 2019-2021 AMG CLS53 Coupe, and 2021-2022 E450 vehicles. The 12-Volt battery in the trunk may not be properly secured, which, in the event of a crash, can cause electrical connection failure, disabling various safety features including, emergency call (eCall) system, electric seat adjustment, hazard warning lights, and automatic door locks.
Risk: The inability to operate safety features (eCall system, hazard lights, electric seats, or automatic door locks) can increase the risk of injury during a crash.
Remedy: Dealers will secure the 12V battery, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022100009.
NHTSA campaign number 22V733000.
Electrical System
- Affected years
- 2019-2021 Mercedes-Benz CLS
- Vehicles in this recall
- 16,977
- Reported
- Jul 22, 2022
- Owners notified
- Oct 14, 2022
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 AMG GT43, 2019-2022 AMG E53, E53 Coupe, E53 Cabriolet, AMG GT53, and 2019-2021 AMG CLS53 vehicles. The transmission wiring harness may be misrouted, which can expose the electrical connector to corrosion, and result in an electrical short-circuit.
Risk: An electrical short-circuit can increase the risk of a fire.
Remedy: Dealers will inspect and repair the electrical connector, as necessary. Dealers will also reroute the harness and install an additional bracket. All repairs will be performed free of charge. Owner notification letters were mailed October 14, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080010.
NHTSA campaign number 22V533000.
Communication
- Affected years
- 2019-2022 Mercedes-Benz CLS
- Vehicles in this recall
- 242,722
- Reported
- May 20, 2022
- Owners notified
- Jul 8, 2022
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
NHTSA campaign number 22V365000.
Back Over Prevention
- Affected years
- 2019-2020 Mercedes-Benz CLS
- Vehicles in this recall
- 126,443
- Reported
- Apr 8, 2022
- Owners notified
- Jul 15, 2022
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
NHTSA campaign number 22V232000.
Steering
- Affected years
- 2021-2022 Mercedes-Benz CLS
- Vehicles in this recall
- 8,396
- Reported
- Mar 25, 2022
- Owners notified
- May 9, 2022
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.
Risk: Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
Remedy: Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
NHTSA campaign number 22V189000.
Air Bags
- Affected years
- 2021 Mercedes-Benz CLS
- Vehicles in this recall
- 542
- Reported
- Jul 12, 2021
- Owners notified
- Sep 3, 2021
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 CLS450, AMG E53, AMG CLS53, E350, E450, AMG GT43, AMG GT53, 2020 S450, S560, G550, AMG GLC63, 2020-2021 GLC300, and AMG G63 vehicles. The side crash sensor connectors may come loose, which could delay the activation of air bags and seatbelts during a side impact crash.
Risk: Air bags and seatbelts that don't function as intended can increase the risk of injury during a crash.
Remedy: Dealers will inspect and replace as necessary, the side impact crash sensors, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021070032/33.
NHTSA campaign number 21V527000.
Seat Belts
- Affected years
- 2021-2022 Mercedes-Benz CLS
- Vehicles in this recall
- 4,917
- Reported
- Jun 25, 2021
- Owners notified
- Sep 24, 2021
Defect: Mercedes-Benz, LLC (MBUSA) is recalling certain 2021 G550, AMG G63, E350, E450, AMG CLS53, AMG E53, AMG GT43, AMG GT53, AMG GT63, 2021-2022 CLS450, and AMG E63 vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect, and replace as necessary, the rear seat belt assemblies, free of charge. Owners notified of the voluntary recall campaign by an interim letter on August 13, 2021. A final letter was mailed on September 24, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign number 21V483000.
Back Over Prevention
- Affected years
- 2021 Mercedes-Benz CLS
- Vehicles in this recall
- 343,191
- Reported
- May 14, 2021
- Owners notified
- Jun 28, 2021
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Remedy: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
NHTSA campaign number 21V354000.
Air Bags
- Affected years
- 2021 Mercedes-Benz CLS
- Vehicles in this recall
- 8,634
- Reported
- Apr 1, 2021
- Owners notified
- May 21, 2021
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C-Class, E-Class, E-Class Coupe and Convertible, GLC, CLS, AMG GT 4-door Coupe and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. A faulty electrical contact within the seat position switch may prevent the driver and passenger air bags and seat belt force limiters from properly activating during a crash.
Risk: Air bags and seat belts that do not perform properly in a crash can increase the risk of injury.
Remedy: MBUSA will notify owners, and dealers will replace the seat position switches, free of charge. Owner letters were mailed May 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040016.
NHTSA campaign number 21V230000.
Communication
- Affected years
- 2020 Mercedes-Benz CLS
- Vehicles in this recall
- 67
- Reported
- Feb 12, 2021
- Owners notified
- Mar 31, 2021
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Risk: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
NHTSA campaign number 21V072000.
Communication
- Affected years
- 2017-2021 Mercedes-Benz CLS
- Vehicles in this recall
- 1,292,258
- Reported
- Feb 5, 2021
- Owners notified
- Mar 12, 2021
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
NHTSA campaign number 21V058000.
Electrical System
- Affected years
- 2019 Mercedes-Benz CLS
- Vehicles in this recall
- 56
- Reported
- Jul 31, 2020
- Owners notified
- Sep 8, 2020
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300, C300 Coupe, CLS450, E450 Coupe and S450, 2017-2019 E300, 2018 E400 Coupe, E400 Stationwagon, and 2018-2019 S560 vehicles that have previously had the instrument cluster replaced. The software in the replaced instrument cluster may cause the seat belt warning system to not operate properly, only displaying a solid warning light if either the driver or passenger seat belt is unfastened, instead of a blinking light with an audible tone.
Risk: Without the audible tone and blinking warning light to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.
Remedy: MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began September 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080015.
NHTSA campaign number 20V449000.
Communication
- Affected years
- 2020 Mercedes-Benz CLS
- Vehicles in this recall
- 239
- Reported
- Feb 7, 2020
- Owners notified
- Apr 14, 2020
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300 Cabrio, C300 Cabrio 4MATIC, C300 Coupe, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C63S AMG Cabrio, CLS53 AMG 4MATIC, E350, E350 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, GLC300 Coupe 4MATIC, GLC300, GLC300 4MATIC, GLC63 AMG Coupe 4MATIC, AMG GT63 4-Door 4MATIC, and AMG GT63S 4-Door 4MATIC vehicles. An electrical circuit inside the Emergency Call System (eCall) communication module may be damaged, potentially relaying an inaccurate vehicle location.
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy: MBUSA will notify owners, and dealers will replace the communication module, free of charge. The recall began April 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030016.
NHTSA campaign number 20V068000.
Visibility
- Affected years
- 2010-2011 Mercedes-Benz CLS
- Vehicles in this recall
- 747,928
- Reported
- Dec 20, 2019
- Owners notified
- Jul 10, 2020
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Risk: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
NHTSA campaign number 19V918000.
Seat Belts
- Affected years
- 2019 Mercedes-Benz CLS
- Vehicles in this recall
- 29,720
- Reported
- Nov 1, 2019
- Owners notified
- Mar 13, 2020
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 E400 Wagon 4MATIC, E400 4MATIC, E43 AMG 4MATIC, 2018-2019 E63S AMG 4MATIC Wagon, E63 AMG 4MATIC Wagon, E300, E300 4MATIC, GLC63S Coupe AMG 4MATIC, 2019 CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E450 Wagon, E53 AMG 4MATIC, GLC300, GLC63 AMG Coupe 4MATIC, G550 4MATIC, G63 AMG, GLC300 Coupe 4MATIC, GLC300 4MATIC, GLC350e 4MATIC, GLC43 AMG Coupe 4MATIC, GLC43 AMG 4MATIC, GLC63 AMG 4MATIC, GT63 AMG four-door 4MATIC, and GT63S AMG four-door 4MATIC vehicles. Although correctly fastened, the front seat belts may be inaccurately detected as being unfastened, which may cause the electric PRE-SAFE®-function and the pretensioner to be deactivated.
Risk: The electric PRE-SAFE®-function and the seat belt pretensioners may not deploy during a crash, increasing the risk of injury.
Remedy: MBUSA will notify owners, and dealers will inspect the front seat belt buckles, replacing them as necessary, free of charge. The recall began March 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020017.
NHTSA campaign number 19V788000.
Communication
- Affected years
- 2013-2016 Mercedes-Benz CLS
- Vehicles in this recall
- 24,226
- Reported
- Nov 1, 2019
- Owners notified
- Dec 23, 2019
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
NHTSA campaign number 19V787000.
Electrical System
- Affected years
- 2019 Mercedes-Benz CLS
- Vehicles in this recall
- 3,264
- Reported
- Aug 16, 2019
- Owners notified
- Nov 1, 2019
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 CLS 450 Coupe and CLS 450 Coupe 4MATIC vehicles equipped with 6-cylinder gasoline engines. The electrical line that supplies power to the engine coolant pump may contact the engine fan and chafe, possibly causing a malfunction of the coolant pump or a deactivation of the 48V on-board electrical system.
Risk: A malfunctioning engine coolant pump can increase coolant temperatures, possibly leading to an engine stall. Deactivation of the 48V on-board electrical system can cause the vehicle to not restart after using the ECO start/stop function or "Glide" mode. Either of these scenarios can increase the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the coolant pump electrical line for damage, repairing it and rerouting it as necessary, free of charge. The recall began November 1, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090019.
NHTSA campaign number 19V605000.
Forward Collision Avoidance
- Affected years
- 2019 Mercedes-Benz CLS
- Vehicles in this recall
- 1,957
- Reported
- Jul 19, 2019
- Owners notified
- Sep 13, 2019
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300 Cabrio, C300A Cabrio 4MATIC, C300 Coupe, C300 Coupe 4MATIC, C300, C300 4MATIC, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C43 AMG 4MATIC, C63 AMG Cabrio, C63S AMG Cabrio, C63 AMG Coupe, C63S AMG Coupe, C63 AMG, C63S AMG, CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E300, E300 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 Wagon 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, E53 AMG Coupe 4MATIC, E53 AMG 4MATIC, E63S AMG 4MATIC, E63S AMG Wagon 4MATIC, S450, S450 4MATIC, S560 Cabrio, S560 Coupe 4MATIC, S560, S560 4MATIC, S560 4MATIC Maybach, S63 AMG Cabrio 4MATIC, S63 AMG Coupe 4MATIC, S63 AMG 4MATIC, S65 AMG Cabrio, S65 AMG, and AMG GT53 Coupe 4MATIC vehicles, and 2020 GLC300 Coupe 4MATIC, GLE350 4MATIC, and GLE450 4MATIC vehicles equipped with the Driver Assistance Package. A software error in the radar sensor control unit may impair the functionality of the Active Brake Assist.
Risk: An impaired Active Brake Assist may not automatically apply partial or full braking as expected, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will update the radar sensor control unit software, free of charge. The recall began September 13, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080008.
NHTSA campaign number 19V540000.
Exterior Lighting
- Affected years
- 2019 Mercedes-Benz CLS
- Vehicles in this recall
- 104
- Reported
- Dec 19, 2018
- Owners notified
- Mar 15, 2019
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 CLS450, CLS450 4MATIC, and CLS53 AMG vehicles. The horizontal adjustment screw may not be effectively sealed, allowing the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, & Associated Equipment."
Risk: If the headlights are not properly adjusted, the driver may have reduced visibility, increasing the risk of a crash.
Remedy: MBUSA has notified owners, and dealers will inspect the horizontal headlight adjustment screws, sealing them as necessary, free of charge. The recall began March 15, 2019. Owners may contact Mercedes-Benz customer service at 1-800-367-6372. MBUSA's number for this recall is 2019020007.
NHTSA campaign number 18V911000.
Steering
- Affected years
- 2019 Mercedes-Benz CLS
- Vehicles in this recall
- 6,373
- Reported
- Nov 29, 2018
- Owners notified
- Aug 23, 2019
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.
Risk: A car that cannot be properly steered has an increased risk of a crash.
Remedy: MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080012.
NHTSA campaign number 18V850000.
Electrical System
- Affected years
- 2019 Mercedes-Benz CLS
- Vehicles in this recall
- 119
- Reported
- Oct 29, 2018
- Owners notified
- Apr 12, 2019
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 Mercedes-Benz C300, C300 4Matic, C300 4Matic Cabrio, C300 4Matic Coupe, C300 Coupe, C300 Cabrio, C43 AMG, C43 AMG Cabrio, C43 AMG Coupe, CLS450, CLS450 4Matic, CLS53 AMG 4Matic, E53 AMG 4Matic, E450 4Matic, E450 4Matic Coupe, E53 AMG 4Matic Coupe, G550, and G63 AMG vehicles. The Central Powertrain Controller (CPC) control unit could reset while driving, possibly causing an engine stall.
Risk: An engine stall can increase the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will update the CPC control unit software, free of charge. The recall began April 12, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030012.
NHTSA campaign number 18V761000.
Air Bags
- Affected years
- 2019 Mercedes-Benz CLS
- Vehicles in this recall
- 345
- Reported
- Aug 3, 2018
- Owners notified
- Nov 26, 2018
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz E300, E300 4Matic, E43 AMG 4Matic, E400 4Matic, E63S AMG 4Matic+, and 2019 CLS450 4Matic vehicles. The Occupant Classification System (OCS) may not be properly calibrated, resulting in the front passenger air bag not being deactivated if a child seat is in the front seat.
Risk: If a child seat is in the front seat and the passenger air bag is not deactivated, in the event of a crash, it can increase the risk of injury.
Remedy: MBUSA will notify owners, and dealers will replace the front passenger seat cushion, free of charge. The recall began November 26, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign number 18V515000.
Air Bags
- Affected years
- 2012-2014 Mercedes-Benz CLS
- Vehicles in this recall
- 51
- Reported
- Mar 14, 2017
- Owners notified
- Apr 21, 2017
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
Risk: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Remedy: MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign number 17V177000.
Engine And Engine Cooling
- Affected years
- 2015 Mercedes-Benz CLS
- Vehicles in this recall
- 209
- Reported
- Aug 11, 2015
- Owners notified
- Sep 2, 2015
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 Mercedes Benz E350, E400, E400 4Matic, E63 4M S AMG, E350 4Matic, E63-4M S AMG, 2015 CLS400, CLS400 4Matic, CLS550, CLS63-4M "P" AMG, and CLS550 4Matic vehicles manufactured April 16, 2015, to April 22, 2015. The integral steel cable that secures the rubber seal to the bulkhead might have been damaged due to the supplier rework of the rubber seal. In the event the rubber seal is not properly secured around the engine compartment, it is possible for the rubber seal to temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.
Risk: If the rubber seal falls into the engine compartment, it may contact parts of the engine or exhaust system, increasing the risk of a fire.
Remedy: MBUSA will notify owners, and dealers will replace the rubber seal, in the engine compartment, free of charge. The recall began on September 2, 2015. MBUSA's number is 2015080001. Owners may contact MBUSA customer service at 1-201-573-5339.
NHTSA campaign number 15V505000.
Exterior Lighting
- Affected years
- 2012-2015 Mercedes-Benz CLS
- Vehicles in this recall
- 30,141
- Reported
- Mar 10, 2015
- Owners notified
- Apr 6, 2015
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 CLS 400 and CLS 400 4matic, 2012-2015 CLS 550 and CLS 550 4matic, 2012-2013 CLS 63, 2014 CLS 63, and 2014-2015 CLS 63P. The affected vehicles have LED tail lights that may not light on the sides, reducing the rear side visibility of the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Reduced rear side marker illumination may prevent other drivers from seeing the vehicle, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will update the lighting controller software, free of charge. The recall began April 6, 2015. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2015030005.
NHTSA campaign number 15V137000.
Structure
- Affected years
- 2013-2015 Mercedes-Benz CLS
- Vehicles in this recall
- 147,224
- Reported
- Feb 13, 2015
- Owners notified
- Mar 6, 2015
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E63 4Matic Sedan "S", and E63 4Matic Station Wagon, 2015 CLS400, 2015 E400 Sedan, E400 4Matic Sedan and CLS400 4Matic and 2014 CLS63 "S". The affected vehicles have a rubber seal at the back of the engine bay that may temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.
Risk: If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.
Remedy: MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1-201-573-5339. MBUSA's number for this recall is 2015020001.
NHTSA campaign number 15V088000.
Latches/Locks/Linkages
- Affected years
- 2012 Mercedes-Benz CLS
- Vehicles in this recall
- 23
- Reported
- Nov 6, 2012
- Owners notified
- Nov 21, 2012
Defect: Mercedes-Benz is recalling certain model year 2012 CLS550 and CLS550 4Matic vehicles, manufactured December 01, 2011, through December 13, 2011. The bolts that hold the hood's secondary latch striker may have been insufficiently tightened.
Risk: The reduced torque of the striker bolts might lead to a loosening of the bolts. If two of the four bolts securing the striker became loose, the secondary hood latch function would become ineffective. If this problem combines with a failure of the primary hood lock or if the hood is not properly closed, the hood could open while driving, increasing the risk of a vehicle crash.
Remedy: Mercedes-Benz will notify owners, and dealers will check and retighten the bolts as necessary. Mercedes-Benz notified the owners by phone for this campaign starting on 11/21/2012. Owners may contact Mercedes-Benz at 1-800-367-6372.
NHTSA campaign number 12V533000.
Common questions about Mercedes-Benz CLS recalls
- Does the Mercedes-Benz CLS have any recalls?
- Yes. NHTSA has 33 recall campaigns on record for the Mercedes-Benz CLS across the 2010 to 2023 model years. The most common areas are the electrical system, communication, and air bags.
- How many times has the Mercedes-Benz CLS been recalled?
- The Mercedes-Benz CLS has 33 recall campaigns from the 2010 to 2023 model years. A single campaign often covers several model years at once, so the number of recalls is not the same as the number of years affected.
- What is the most serious Mercedes-Benz CLS recall?
- The most serious recall on record involves the communication, affecting 1,292,258 vehicles. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
- Which Mercedes-Benz CLS model year has the most recalls?
- The 2019 Mercedes-Benz CLS has the most, with 14 recall campaigns on record. Older model years often pick up more recalls over time, since defects can surface years after a car is built.
- How do I check if my Mercedes-Benz CLS has an open recall?
- Enter your 17-digit VIN on the recall check page. It returns the recalls tied to your exact vehicle straight from NHTSA. Recall repairs are free at a franchised dealer, with no expiration on most safety recalls.
Recall data comes from NHTSA's Office of Defects Investigation. For how it is sourced and how the safety score is built, see the methodology and data sources. This page is a reference, not legal or safety advice.