A complaint is an unverified report a driver files with NHTSA about a problem they had. It is not a recall or a proven defect, and a popular model on the road in large numbers naturally collects more of them. Still, a cluster of complaints about one part is often the earliest public signal of a problem, sometimes years before a recall. Here is how the Lexus GX complaints break down.

Of those complaints, 28 mention a crash, 2 mention a fire, and 11 report an injury. These are owner-reported and not confirmed by NHTSA, but they are worth knowing when you weigh up a vehicle.

Most-reported Lexus GX problem areas

Lexus GX complaints by model year

2010
51
2011
44
2012
13
2013
14
2014
29
2015
11
2016
10
2017
18
2018
11
2019
9
2020
6
2021
2
2022
13
2023
5
2024
23
2025
15

How to read these complaints

A few things are worth keeping in mind when you read these numbers. Complaints are self-reported and unverified, so they lean toward the problems owners noticed and bothered to report, not a clean sample of every vehicle. A model that sold in big numbers will gather more complaints than a rare one, even at the same defect rate, so the raw totals say as much about popularity as reliability. What is genuinely useful is the shape: a tight cluster of complaints about one part, especially one that also shows crashes, fires, or injuries, is the kind of pattern that sometimes turns into a recall or a federal investigation later.

What to do about a Lexus GX problem

If you own a Lexus GX and recognize one of these problems, start by checking whether it is already covered by a free recall repair, then look the vehicle up by its VIN to see what is open on your exact car. It is also worth filing your own complaint with NHTSA: complaints are how defects get noticed in the first place, and enough of them about the same part can trigger an investigation. Keep your repair records either way, since they matter for warranty and lemon-law claims. Start with the Lexus GX recall history, then run a VIN recall check for your specific vehicle.

Common questions about Lexus GX problems

What are the most common problems with the Lexus GX?
Across 274 complaints to NHTSA for the 2010 to 2025 Lexus GX, the most-reported areas are the air bags, service brakes, and suspension. A complaint is an owner report, not a confirmed defect, but the busiest categories point to where owners run into trouble.
How many complaints does the Lexus GX have?
NHTSA has 274 complaints on record for the Lexus GX across the 2010 to 2025 model years. Owners file these directly with NHTSA, so the count grows over time and tends to be higher for popular models.
Have any Lexus GX crashes or fires been reported?
Of those complaints, 28 mention a crash, 2 mention a fire, and 11 report an injury. These are owner-reported and not confirmed by NHTSA, but they are worth knowing when you weigh up a vehicle.
Are complaints the same as recalls?
No. A complaint is an unverified report from an owner. A recall is an official action by the manufacturer or NHTSA to fix a known safety defect, with a free repair. Complaints can be an early warning, but only a recall obligates a fix. The Lexus GX recall history is on its own page.

Complaints come from NHTSA's consumer complaints database and are reports filed by owners, not confirmed defects. See the methodology and data sources for detail. This page is a reference, not legal or safety advice.