Isuzu NQR Recalls (2011-2020)
The Isuzu NQR has been the subject of 12 recall campaigns on record with NHTSA across the 2011 to 2020 model years. They cluster mostly around the equipment, power train, and suspension.
The Isuzu NQR scores 89 out of 100 (grade A), one of the cleaner recall records among the vehicles we track. That score reflects how serious the recalls are rather than how many. 67% involve a critical safety system, none carried a do-not-drive warning, and 0% were issued in the last three years. How the score works.
Those 12 campaigns span 10 model years of the Isuzu NQR. The single largest affected 97,000 vehicles, over power train. A recall repair is free at a franchised dealer and most never expire, so an older open recall is still worth fixing.
The full record is below, grouped first by model year and then listed in detail. Each entry gives the defect NHTSA describes, the safety risk it creates, the manufacturer's remedy, the number of vehicles in that campaign, and the dates. A recall covers a whole production run, so a campaign listed for the Isuzu NQR may not apply to your exact vehicle, and one you have already had repaired will still appear in the history. To see what is actually open and unfixed on a specific car, check its 17-digit VIN.
Isuzu NQR recalls by model year
Recall activity by model year. Select a year to jump to its recalls below. Older years often carry more recalls simply because defects surface over time.
Isuzu NQR recalls by affected system
Which vehicle systems the recalls touch, using NHTSA's component groups. Select a system to see how it is recalled across every make and model.
Recalls by model year
2020 Isuzu NQR Recalls
3 recalls affect the 2020 Isuzu NQR, involving the suspension, seat belts, and wheels.
2019 Isuzu NQR Recalls
4 recalls affect the 2019 Isuzu NQR, involving the suspension, wheels, and steering.
2018 Isuzu NQR Recalls
3 recalls affect the 2018 Isuzu NQR, involving the suspension, steering, and equipment.
2017 Isuzu NQR Recalls
4 recalls affect the 2017 Isuzu NQR, involving the power train, suspension, and equipment.
2016 Isuzu NQR Recalls
5 recalls affect the 2016 Isuzu NQR, involving the equipment, power train, and suspension.
2015 Isuzu NQR Recalls
4 recalls affect the 2015 Isuzu NQR, involving the equipment, power train, and structure.
2014 Isuzu NQR Recalls
3 recalls affect the 2014 Isuzu NQR, involving the equipment and power train.
2013 Isuzu NQR Recalls
3 recalls affect the 2013 Isuzu NQR, involving the equipment and power train.
2012 Isuzu NQR Recalls
4 recalls affect the 2012 Isuzu NQR, involving the equipment, power train, and vehicle speed control.
2011 Isuzu NQR Recalls
2 recalls affect the 2011 Isuzu NQR, involving the power train and equipment.
Every Isuzu NQR recall in detail
Select any recall to read the full defect, risk, and remedy text. Do Not Drive and Park Outside warnings stay visible without opening anything.
Suspension
- Affected years
- 2016-2020 Isuzu NQR
- Vehicles in this recall
- 258
- Reported
- Mar 19, 2021
- Owners notified
- Apr 23, 2021
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.
Risk: The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.
Remedy: Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2103.
NHTSA campaign number 21V194000.
Seat Belts
- Affected years
- 2020 Isuzu NQR
- Vehicles in this recall
- 1,138
- Reported
- Jan 17, 2020
- Owners notified
- Feb 20, 2020
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR HD, NPR XD, NQR and NRR and Chevrolet 4500HD, 4500XD, 5500HD and 5500XD and 2019 Isuzu NPR HD GAS, NPR GAS and Chevrolet 4500 and Chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt assembly. Due to a manufacturing issue, the seat belt webbing locking mechanism may not properly restrain the occupant as intended.
Risk: In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.
Remedy: Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began February 20, 2020. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V2001.
NHTSA campaign number 20V025000.
Wheels
- Affected years
- 2019-2020 Isuzu NQR
- Vehicles in this recall
- 1,926
- Reported
- Nov 20, 2019
- Owners notified
- Dec 20, 2019
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2017-2020 NPR-HD, 2019-2020 NPR-XD, NQR, NRR, Chevrolet 4500HD, Chevrolet 5500HD and Chevrolet 5500XD, and 2020 Chevrolet 4500XD vehicles. The lug nuts on the rear outer wheels may not have been properly tightened when installed onto the rear axles.
Risk: If the lug nuts were not properly tightened, they can loosen, causing the to wheel separate from the vehicle, increasing the risk of a crash.
Remedy: Isuzu will notify owners, and dealers will inspect the rear outer wheel lug nuts and tightening or replacing them as necessary, free of charge. The recall began December 20, 2019. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V1906.
NHTSA campaign number 19V835000.
Steering
- Affected years
- 2018-2019 Isuzu NQR
- Vehicles in this recall
- 136
- Reported
- Sep 18, 2019
- Owners notified
- Nov 11, 2019
Defect: Diesel Modification Center LLC. (Diesel Modification Center) is recalling certain 2018-2019 Isuzu NQR ,NRR, and NPR vehicles modified to be equipped with dual steering. The keystock may become dislodged from the steering cross shaft and cause unexpected loss of right hand steering.
Risk: Unexpected loss of steering increases the risk of a crash.
Remedy: Diesel Modification Center will notify owners, and dealers will verify the keystock is in place or replace it, as necessary. In addition, the set screw will be retorqued and a stamp will be drifted in the keyed slot to ensure the keystock stays in the correct position, free of charge. The recall began November 11, 2019. Owners may contact Diesel Modification Center customer service at 1-256-457-1726.
NHTSA campaign number 19V663000.
Electrical System
- Affected years
- 2019 Isuzu NQR
- Vehicles in this recall
- 264
- Reported
- Feb 8, 2019
- Owners notified
- Mar 13, 2019
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2019 Isuzu NPR-HD, NPR-XD, NQR, NRR, Chevrolet 4500HD, 4500XD, 5500HD, and 5500XD. The odometer accurately measures the distance traveled in miles, but erroneously indicates that they are kilometers in the LCD display instead of miles.
Risk: An incorrect odometer reading could lead to an unintended delay in critical safety related maintenance, potentially impairing the safe operation of the vehicle and increasing the risk of a crash.
Remedy: Isuzu will notify customers and dealers to inspect the odometer LCD on their vehicle. If the distance traveled is listed as 'mi' (miles), the customer or dealer will be requested to inform Isuzu and the recall for that vehicle will be deemed complete. If the distance is listed as 'km' (kilometers), the customer will be requested to take the vehicle to the dealer, and the dealer will replace the meter cluster with one that indicates 'mi' (miles). The new odometer will be reprogrammed to reflect the number of miles traveled that was indicated on the original odometer. The recall began March 13, 2019. Isuzu owners may contact Isuzu customer service at 1-866-441-9638, GM owners may contact GM customer service at 1-800-862-4389.
NHTSA campaign number 19V064000.
Equipment
- Affected years
- 2012-2018 Isuzu NQR
- Vehicles in this recall
- 69,138
- Reported
- Nov 14, 2017
- Owners notified
- Jan 11, 2018
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2011-2017 Isuzu NPR, 2008 NPR HD and NPR-HD Gas, 2011-2018 NPR HD and NRR, 2015-2018 NPR XD, 2012-2018 NQR, 2012-2017 NPR Gas and NPR-HD Gas, 2016-2017 Chevrolet Low Cab Forward 3500 HD, 3500 and 4500 and 2017-2018 Chevrolet Low Cab Forward 4500 HD, 4500 XD, 5500 HD and 5500 XD vehicles, equipped with certain Walter Kidde Plastic-Handle Fire Extinguishers, models FC10 and FC110. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable.
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Isuzu will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall is expected to begin in December 2017. Owners may contact Isuzu customer service at 1-866-441-9638 or Walter Kidde customer service at 1-855-262-3540 or they may also visit www.kidde.com and click on "Product Safety Recall" to order replacement fire extinguishers free of charge. Isuzu's number for this recall is V1705. Note: This recall includes fire extinguishers provided as a remedy for previous Isuzu recall 15V778.
NHTSA campaign number 17V726000.
Power Train
- Affected years
- 2011-2017 Isuzu NQR
- Vehicles in this recall
- 97,000
- Reported
- Mar 21, 2017
- Owners notified
- Apr 19, 2017
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2011-2016 NPR, 2011-2017 NPR-HD, NQR, NRR, 2015-2017 NPR-XD, 2012-2016 Reach, NPR Gas and NPR-HD Gas incomplete trucks. The left rear wheel bearing hub locking bolts may not have been properly tightened during assembly.
Risk: The loose bolts can allow the wheel assembly to move outward from the axle housing, affecting the control of the vehicle and reducing braking performance, thereby increasing a risk of a crash.
Remedy: Isuzu will notify owners, and dealers will inspect the left rear wheel bearing hub locking bolts, tightening them as necessary, free of charge. The recall began on April 19, 2017. Owners may contact Isuzu customer service at 1-866-441-9638.
NHTSA campaign number 17V191000.
Power Train
- Affected years
- 2015-2017 Isuzu NQR
- Vehicles in this recall
- 21,000
- Reported
- Feb 17, 2017
- Owners notified
- Apr 17, 2017
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 NPR HD, NPR XD, NQR and NRR trucks. During manufacturing, the stamping equipment may have created burrs on the frame crossmember that the transmission is mounted to. These burrs may cause the transmission mounting studs to break.
Risk: If the studs break, the transmission may not be properly supported, preventing it from shifting correctly and increasing the risk of a crash.
Remedy: Isuzu will notify owners, and dealers will inspect the vehicles and install a metal shim to prevent stress on the mounting studs, free of charge. The recall on April 17, 2017. Owners may contact Isuzu customer service at 1-866-441-9638.
NHTSA campaign number 17V105000.
Equipment
- Affected years
- 2016 Isuzu NQR
- Vehicles in this recall
- 21
- Reported
- Feb 24, 2016
- Owners notified
- Apr 25, 2016
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain model year 2016 NPR-HD, NPR-XD, NQR, and NRR trucks manufactured July 3, 2015, to September 2, 2015 and equipped with 5.2L diesel engines. The certification label on the affected vehicles may have typographical errors in the rim size, tire pressure and weight information that may prevent the owner from accurately loading and maintaining the vehicle. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk: If the rim size, tire pressure and weight information cannot be referenced and understood, the owner may overload the vehicle or underinflate the tires. These conditions may increase the risk of a crash.
Remedy: Isuzu will provide owners with a corrected certification label, free of charge. The recall began on April 25, 2016. Owners may contact Isuzu customer service at 1-866-441-9638.
NHTSA campaign number 16V105000.
Equipment
- Affected years
- 2012-2015 Isuzu NQR
- Vehicles in this recall
- 25,209
- Reported
- Nov 20, 2015
- Owners notified
- Jan 18, 2016
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2012-2016 NPR, NPR-HD, NPR-XD, NQR, and NRR diesel trucks manufactured November 24, 2011, to July 24, 2015, and 2012-2015 NPR and NPR-HD gasoline-powered trucks manufactured October 5, 2011, to August 27, 2015. The trucks may have been equipped with certain Kidde plastic valve disposable handheld fire extinguishers, model FC10, that may not properly discharge when the lever is pressed.
Risk: In the event of a fire, if the fire extinguisher does not work correctly, there is an increased risk of injury.
Remedy: Isuzu will notify and instruct owners to order replacement fire extinguishers free of charge directly from Kidde Safety at www.kidde.com, or toll-free at (855)283-7991, or by contacting and visiting a dealer. The recall began on January 18, 2016. Owners may contact Isuzu customer service at 1-866-441-9638.
NHTSA campaign number 15V778000.
Equipment
- Affected years
- 2011 Isuzu NQR
- Vehicles in this recall
- 42
- Reported
- Dec 3, 2012
- Owners notified
- Feb 27, 2013
Defect: Phenix Enterprises, Inc. (Phenix) is recalling certain model year 2009 and 2011 trucks manufactured from July 22, 2008, through December 16, 2011, equipped with a Sure Power battery separator, part number 16511893 (model 1314). Suspect vehicles, in their as-built configuration, had a Sure Power battery separator installed on the inboard side of the curb side rail. These battery separators may overheat.
Risk: If the battery separator overheats it can result in smoke and possibly a fire.
Remedy: Phenix will notify owners and replace the battery separator free of charge. Owners may contact Phenix at 1-800-736-9790.
NHTSA campaign number 12V562000.
Vehicle Speed Control
- Affected years
- 2012 Isuzu NQR
- Vehicles in this recall
- 614
- Reported
- Aug 15, 2011
- Owners notified
- Sep 2, 2011
Defect: ISUZU IS RECALLING CERTAIN MODEL YEAR 2012 N-SERIES TRUCKS EQUIPPED WITH GASOLINE ENGINES, MANUFACTURED FROM APRIL 27, 2011, THROUGH JULY 26, 2011. DUE TO A CALIBRATION ERROR IN THE ECM SOFTWARE, IN THE EVENT OF A FAILURE OR MALFUNCTION OF THE BRAKE PEDAL SWITCH, APPLICATION OF THE BRAKE PEDAL WILL NOT CAUSE THE CRUISE CONTROL TO BE CANCELED.
Risk: THIS CONDITION COULD RESULT IN A VEHICLE CRASH.
Remedy: ISUZU WILL NOTIFY OWNERS, AND DEALERS WILL REPROGRAM THE ECM SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 2, 2011. OWNERS MAY CONTACT ISUZU AT 1-866-455-7595.
NHTSA campaign number 11V415000.
Common questions about Isuzu NQR recalls
- Does the Isuzu NQR have any recalls?
- Yes. NHTSA has 12 recall campaigns on record for the Isuzu NQR across the 2011 to 2020 model years. The most common areas are the equipment, power train, and suspension.
- How many times has the Isuzu NQR been recalled?
- The Isuzu NQR has 12 recall campaigns from the 2011 to 2020 model years. A single campaign often covers several model years at once, so the number of recalls is not the same as the number of years affected.
- What is the most serious Isuzu NQR recall?
- The most serious recall on record involves the power train, affecting 97,000 vehicles. The loose bolts can allow the wheel assembly to move outward from the axle housing, affecting the control of the vehicle and reducing braking performance, thereby increasing a risk of a crash.
- Which Isuzu NQR model year has the most recalls?
- The 2016 Isuzu NQR has the most, with 5 recall campaigns on record. Older model years often pick up more recalls over time, since defects can surface years after a car is built.
- How do I check if my Isuzu NQR has an open recall?
- Enter your 17-digit VIN on the recall check page. It returns the recalls tied to your exact vehicle straight from NHTSA. Recall repairs are free at a franchised dealer, with no expiration on most safety recalls.
Recall data comes from NHTSA's Office of Defects Investigation. For how it is sourced and how the safety score is built, see the methodology and data sources. This page is a reference, not legal or safety advice.