Chevrolet Impala Problems (2010-2020)
Owners have filed 4,380 complaints with NHTSA about the Chevrolet Impala for the 2010 to 2020 model years. The most common are about the electrical system, electronic stability control (esc), and engine.
A complaint is an unverified report a driver files with NHTSA about a problem they had. It is not a recall or a proven defect, and a popular model on the road in large numbers naturally collects more of them. Still, a cluster of complaints about one part is often the earliest public signal of a problem, sometimes years before a recall. Here is how the Chevrolet Impala complaints break down.
Of those complaints, 220 mention a crash, 59 mention a fire, and 181 report an injury. These are owner-reported and not confirmed by NHTSA, but they are worth knowing when you weigh up a vehicle.
Most-reported Chevrolet Impala problem areas
Chevrolet Impala complaints by model year
How to read these complaints
A few things are worth keeping in mind when you read these numbers. Complaints are self-reported and unverified, so they lean toward the problems owners noticed and bothered to report, not a clean sample of every vehicle. A model that sold in big numbers will gather more complaints than a rare one, even at the same defect rate, so the raw totals say as much about popularity as reliability. What is genuinely useful is the shape: a tight cluster of complaints about one part, especially one that also shows crashes, fires, or injuries, is the kind of pattern that sometimes turns into a recall or a federal investigation later.
What to do about a Chevrolet Impala problem
If you own a Chevrolet Impala and recognize one of these problems, start by checking whether it is already covered by a free recall repair, then look the vehicle up by its VIN to see what is open on your exact car. It is also worth filing your own complaint with NHTSA: complaints are how defects get noticed in the first place, and enough of them about the same part can trigger an investigation. Keep your repair records either way, since they matter for warranty and lemon-law claims. Start with the Chevrolet Impala recall history, then run a VIN recall check for your specific vehicle.
Common questions about Chevrolet Impala problems
- What are the most common problems with the Chevrolet Impala?
- Across 4,380 complaints to NHTSA for the 2010 to 2020 Chevrolet Impala, the most-reported areas are the electrical system, electronic stability control (esc), and engine. A complaint is an owner report, not a confirmed defect, but the busiest categories point to where owners run into trouble.
- How many complaints does the Chevrolet Impala have?
- NHTSA has 4,380 complaints on record for the Chevrolet Impala across the 2010 to 2020 model years. Owners file these directly with NHTSA, so the count grows over time and tends to be higher for popular models.
- Have any Chevrolet Impala crashes or fires been reported?
- Of those complaints, 220 mention a crash, 59 mention a fire, and 181 report an injury. These are owner-reported and not confirmed by NHTSA, but they are worth knowing when you weigh up a vehicle.
- Are complaints the same as recalls?
- No. A complaint is an unverified report from an owner. A recall is an official action by the manufacturer or NHTSA to fix a known safety defect, with a free repair. Complaints can be an early warning, but only a recall obligates a fix. The Chevrolet Impala recall history is on its own page.
Complaints come from NHTSA's consumer complaints database and are reports filed by owners, not confirmed defects. See the methodology and data sources for detail. This page is a reference, not legal or safety advice.